Take direct reservations. Skip the commission.

It depends on how many tours and payment options you need, but unlike OTA commissions, it's a one-time cost, not a percentage you pay forever. As a starting point: from $1,500 for a single-tour system, up to $4,500 for a custom setup with packages and integrations. Every project starts with a fixed quote in writing.

Typically 15–25% per booking. On a $100 tour, that's $15 to $25 gone before you've paid for fuel, gear or your time. Run that across a full season and it's often the single biggest expense a tour operator has. A direct booking system on your own website removes that fee entirely for bookings that come through your site.

Not necessarily, and that's fine — OTAs are genuinely useful for getting discovered by people who don't know you yet. The smart approach is using OTAs for visibility while pushing repeat visitors and anyone who finds you through Google or social media to book directly on your site instead. Once someone already knows your business, there's no reason to keep paying a commission on that booking.

Yes. You decide whether customers pay in full at booking or leave a deposit with the balance due later, and that can even vary by tour. The system tracks who's paid what automatically, so you're not keeping a manual list during your busiest weeks.

You set your own cancellation and refund policy, and the system enforces it consistently — no awkward negotiating over WhatsApp. Cancellations and reschedules are managed from your dashboard, and the customer gets notified automatically the moment something changes.

The availability calendar updates in real time the instant a slot is booked, so a tour that's full simply stops showing as available. This matters most exactly when you can least afford a mistake: a fully booked Saturday in high season, when manual tracking is most likely to slip.

Yes. Multi-day tours, retreats and bundled experiences are handled as multi-date reservations with package pricing in one booking — something a lot of generic, off-the-shelf booking tools genuinely struggle with.

In most cases, yes. We can add a booking widget to an existing website, whether we built it or not, as long as it's reasonably modern. If your current site isn't a good fit, we'll tell you honestly and walk through the best way forward.

Most off-the-shelf booking platforms charge a percentage or fee per reservation, which over time becomes another version of the OTA commission you're trying to get away from. A custom system is a one-time investment, built around how your specific tours and schedule actually work — plus local payment setup and real support from someone who knows your system.

Yes — your booking system can accept card payments in both colones and dollars, so a local customer and a visiting tourist can both pay in the currency that makes sense to them. This matters for tourism businesses, where you're often selling to international travelers and local customers side by side.